Privacy Policy
Introduction
With the advent of new communication tools, it is paramount to pay special attention to protect privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- First name
- Last name
- Email address
- Location
- Company name
- Issues
- Details
The personal information we collect is gathered from forms and through your interactions with our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.
Forms and interactions
Your personal information is collected using specific forms, such as “Contact us” and “Support”.
We use the information thus collected for the following purposes:
- To obtain contact information
- To provide information or marketing offers
- For statistical purposes
- To provide customer support
- To manage the website (appearance, organization)
Your information is also collected through your interactions with our website, but only for the limited purposes below:
- For statistical purposes
- To obtain contact information
- To manage the website (appearance, organization)
We use the information collected for the following purposes:
- Forum or chat room
- Comments
- Correspondence
- To provide information or promotional offers
Log Files and Cookies
We collect certain information through log files and cookies. The following information is collected, primarily:
- IP address
- Operating system
- Pages visited and queries
- Log-in time and date
Such files are used:
- To improve service and provide a personalized experience
- To personalize your customer profile
- For statistical purposes
Right of opposition and withdraw
We are committed to providing you with the right to oppose and withdraw your personal information. The right of opposition means that Internet users have the ability to refuse that their personal information be used for certain purposes described when it is collected.
The right of withdrawal means that Internet users have the ability to request that their personal information be excluded, for example, in a distribution list.
These rights can be exercised by contacting MUUTAA:
Post mail: 1175 avenue Turnbull, no.902 Quebec City, Quebec, Canada G1R 5L5
Email: info@MUUTAA.com
Website section: https://MUUTAA.com/contact-us/
Right of access to personal information
We are committed to recognizing the right of access and correction for those who wish to view, modify, or even remove their information.
This right can be exercised by contacting MUUTAA:
Post mail: 1175 avenue Turnbull, no.902 Quebec City, Quebec, Canada G1R 5L5 Email: info@MUUTAA.com
Website section: https://MUUTAA.com/contact-us/
About email communications
When filling a form, you have the opportunity to opt in or out of email communications. If you opt in, we may occasionally send promotional material or notifications related to our products and services to the email address you provided upon registration, via a web form, or in your account. To help make this promotional material more relevant to you, we may cross-reference it with the personal data and other information we collect.
These emails may contain information on MUUTAA, including relevant resources, product information, promotions, and upcoming events, which will be based on your profile or preferences. You may also receive emails from some of our approved third-party providers concerning our products and services.
If, at any time, you no longer want to receive promotional emails from us, you can “Unsubscribe” via the links available at the bottom of each email. You can also opt out of being contacted by us at any time via the means provided above.
When you are a registered User of our products or services, there are certain service notification emails that you cannot opt out of, such as renewal notices and change notices applicable to our products, services, or policies.
Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, a risk is always present when using the Internet to transmit personal information.